Privacy Policy
Last updated: August 1, 2025
Table of Contents
1. Introduction
Welcome to GameGuide Pro. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gameguide-pro.top.
This policy complies with the EU General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and the German Telemedia Act (TMG).
By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Data Controller
The data controller responsible for your personal data is:
Hellerhofstraße 2–4
60313 Frankfurt am Main
Germany
Email: privacy@gameguide-pro.top
Phone: +49 (0) 69 7591-0
Fax: +49 (0) 69 7591-2240
Managing Director: Maximilian Schmidt
Commercial Register: HRB 123456 Frankfurt am Main
3. What Data We Collect
We may collect the following types of personal data:
3.1 Data You Provide Directly
- Contact Information: Name, email address, phone number (when you contact us)
- Communication Data: Messages, feedback, and correspondence you send to us
- Survey Responses: Information you provide in optional surveys or feedback forms
3.2 Data Collected Automatically
- Technical Data: IP address, browser type and version, operating system
- Usage Data: Pages visited, time spent on pages, click patterns, referring websites
- Device Data: Device type, screen resolution, language settings
- Location Data: Approximate location based on IP address
3.3 Cookie Data
Information collected through cookies and similar technologies. See our Cookie Section for details.
4. How We Collect Data
We collect personal data through:
- Direct interactions: When you contact us via email or contact forms
- Automated technologies: Cookies, server logs, and other tracking technologies
- Third-party sources: Analytics providers, advertising networks, and affiliate partners
5. Purpose of Data Processing
We process your personal data for the following purposes:
| Purpose | Type of Data | Legal Basis |
|---|---|---|
| Provide and maintain our website | Technical data, Usage data | Legitimate interests (Art. 6(1)(f) GDPR) |
| Respond to inquiries | Contact information, Communication data | Contract/Pre-contractual (Art. 6(1)(b) GDPR) |
| Send newsletters (if subscribed) | Email address, Name | Consent (Art. 6(1)(a) GDPR) |
| Analytics and improvements | Usage data, Technical data | Legitimate interests (Art. 6(1)(f) GDPR) |
| Marketing and advertising | Usage data, Cookie data | Consent (Art. 6(1)(a) GDPR) |
| Legal compliance | All categories as required | Legal obligation (Art. 6(1)(c) GDPR) |
6. Legal Basis for Processing
We process your personal data based on the following legal grounds under GDPR:
6.1 Consent (Art. 6(1)(a) GDPR)
Where you have given clear consent for us to process your personal data for specific purposes (e.g., marketing communications, non-essential cookies).
6.2 Contract (Art. 6(1)(b) GDPR)
Processing necessary for the performance of a contract or to take steps at your request before entering into a contract.
6.3 Legal Obligation (Art. 6(1)(c) GDPR)
Processing necessary for compliance with legal obligations (e.g., tax regulations, data retention laws).
6.4 Legitimate Interests (Art. 6(1)(f) GDPR)
Processing necessary for our legitimate interests, including:
- Improving our website and services
- Ensuring network and information security
- Preventing fraud
- Direct marketing (where appropriate)
7. Data Sharing and Third Parties
We may share your personal data with:
7.1 Service Providers
- Web Hosting: To host our website and store data
- Analytics Services: Google Analytics, to analyze website usage
- Email Service Providers: To send communications
- Payment Processors: If applicable, for handling transactions
7.2 Affiliate Partners
When you click on affiliate links, certain data may be shared with our affiliate partners to track referrals and commissions. This includes:
- Click timestamp
- Referring page
- Device type
- Anonymized IP address
7.3 Legal Requirements
We may disclose your data if required by law, court order, or governmental authority.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
| Data Category | Retention Period |
|---|---|
| Contact form submissions | 6 months after resolution |
| Newsletter subscriptions | Until unsubscribe + 3 years |
| Analytics data | 26 months |
| Server logs | 7 days |
| Accounting records | 10 years (German tax law) |
9. Your Rights Under GDPR
As a data subject, you have the following rights:
9.1 Right to Access (Art. 15 GDPR)
You have the right to request confirmation of whether we process your personal data and to receive a copy of such data.
9.2 Right to Rectification (Art. 16 GDPR)
You have the right to request correction of inaccurate personal data and completion of incomplete data.
9.3 Right to Erasure (Art. 17 GDPR)
You have the right to request deletion of your personal data under certain circumstances ("right to be forgotten").
9.4 Right to Restriction (Art. 18 GDPR)
You have the right to request restriction of processing under certain conditions.
9.5 Right to Data Portability (Art. 20 GDPR)
You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
9.6 Right to Object (Art. 21 GDPR)
You have the right to object to processing based on legitimate interests or for direct marketing purposes.
9.7 Right to Withdraw Consent
Where processing is based on consent, you can withdraw your consent at any time without affecting the lawfulness of processing before withdrawal.
9.8 Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority. The competent authority for us is:
Gustav-Stresemann-Ring 1
65189 Wiesbaden
Germany
Phone: +49 611 1408-0
Email: poststelle@datenschutz.hessen.de
11. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.
Our security measures include:
- SSL/TLS encryption for data transmission
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection
- Incident response procedures
However, no method of transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.
12. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
- Sending an email notification (if we have your email address)
We encourage you to review this Privacy Policy periodically.
14. Contact Information
Data Protection Officer
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:
Email: dpo@gameguide-pro.top
Phone: +49 (0) 69 7591-0
Fax: +49 (0) 69 7591-2240
Post: GameGuide Pro GmbH, Data Protection Officer
Hellerhofstraße 2–4, 60313 Frankfurt am Main, Germany
Note: This Privacy Policy is provided in English for your convenience. In case of any discrepancies between this English version and the German version, the German version shall prevail.